Solomon & Sons Relocation Services review: Cost, services and customer experience

Solomon & Sons Relocation Services at a glance

Solomon & Sons Relocation Services has a personalized approach and a strong reputation, making it one of our top moving companies. However, its limited coverage, high deposit and lack of online resources may turn off some customers.

Fast facts

What we like

We appreciate Solomon & Sons’ family-owned approach. It offers precise quotes, two weeks of free storage for long-distance moves and a senior discount of up to $150. Plus, you can trust its movers. They all undergo background checks and receive relevant training. The company boasts an A rating from the Better Business Bureau (BBB), averaging 4.28/5 stars from 91 customer reviews.*

What we don’t like

Solomon & Sons’ service area is more limited than many competitors because it doesn’t provide moving services in Arkansas, Hawaii, Montana, Nebraska, North Dakota, South Dakota or Wyoming. The deposit to book a move is also higher than average, 35% for moves outside of Florida. Finally, we don’t like that prices aren’t available online, requiring potential customers to call for a quote on any service.

* BBB ratings are accurate as of June 2024.

Solomon & Sons pros and cons

Solomon & Sons’ friendly sales team and multilingual support staff make the moving process a breeze. Its comprehensive services are a cut above, but its limited coverage and lack of online resources, such as not having a moving calculator or inventory app, might be a hassle. If you’re looking for a quick online quote, you’re out of luck: You must call to get a price estimate.

Pros

Cons

How much does Solomon & Sons cost?

The cost of your move with Solomon & Sons Relocation Services depends on several factors, including but not limited to:

The moving company also offers special pricing if you’re moving to and from its consistent routes, such as New York City, Los Angeles, Chicago, Houston, Phoenix. It’s worth checking its website for current offers, as you may be able to save money on your move. For example, at the time of writing in June 2024, movers can get the last month of storage free when they book six months.

To give you an idea of pricing, we got a quote for a May move from a single-story, two-bedroom, two-bathroom home in Dallas to a house in San Diego. Based on a list of standard household items, including indoor and outdoor furniture, appliances and an estimated 30 medium boxes, Solomon & Sons quoted us $5,152. The quote is binding, so the price will only change if we add or remove anything from our move list. The Solomon & Sons representative also noted that the cost may increase if an 18-wheeler truck can’t access our home.

What services does Solomon & Sons offer?

Solomon & Sons Relocation Services can take care of you whether you move down the street, across the country, overseas or for your business. Its licensed, insured movers arrive in uniform on time, ready to safely transport your belongings to your new home.

We were impressed by Solomon & Sons’ ability to create a custom moving plan tailored to specific requirements. For example, when we called for a quote, the representative asked if we had any items in the garage to move. We said we didn’t, so he didn’t account for that extra room in the quote.

Another standout aspect is its multilingual relocation services. Its staff members can help you in English, Spanish, Russian, Spanish, French and Hebrew, which is helpful if you’re more comfortable communicating in one of these languages.

Solomon & Sons Relocation Services services

Not all moving companies handle large items like pianos or haul off junk and debris after a move. But Solomon & Sons Relocation Services provides all the key services most customers need for a smooth, easy move.

It’s worth noting that while Solomon & Sons’ offerings are extensive, they require you to book your move 30 to 60 days in advance. If you’re looking for a move sooner than that, you may have to use another mover.

Solomon & Sons add-ons and optional features

Solomon & Sons offers optional services like storage solutions, custom crating and vehicle shipping. Pricing for these add-ons varies based on:

The moving company doesn’t provide much detail or pricing information online, so you must call and ask an agent.

Solomon & Sons customer service and experience

Many moving companies make you go through a maze of phone prompts before getting connected, but not Solomon & Sons. It provides a direct line to a knowledgeable representative.

When we called, we spoke with a representative who asked specific questions about our move and provided a custom quote based on our answers. The rep was personable and assured us he was available via text or call if we had further questions. He emailed the quote right after the call, so we had everything in writing.

On Yelp, customers have mixed experiences with Solomon & Sons. In one 4-star review, a customer noted that while his overall experience was good, the final cost was higher than the quote Solomon & Sons gave him (but acknowledged he had more boxes):

Another customer, who gave a 2-star review, was disappointed with his experience. Not only was his estimate off, but he also noticed broken items after the move:

Despite mixed experiences, many customers praise Solomon & Sons’ moving crew for their professionalism. While the company’s customer service is generally responsive and helpful, keep in mind quotes may not be 100% accurate. Always clarify any potential extra up-front costs.

Solomon & Sons liability coverage

Solomon & Sons Relocation Services offers two liability coverages — released value and full-value protection.

Released value provides coverage at $0.60 per pound per item. If your item gets lost or damaged during the move, you’ll receive compensation based on its weight, not its actual value.

If you want more protection, you can ask for full-value protection. Solomon & Sons is liable for the full replacement value of lost or damaged items with this option. In the event of a claim, it’ll either repair the item, replace it with a similar piece or offer a financial settlement based on its market value.

Solomon & Sons vs. competitors

Solomon & Sons Relocation Services is an excellent choice for East Coast moves, especially within Florida, where the deposit is only 20%. It offers a range of services, including handling fragile and large items. Its representatives’ personalized customer service sets them apart from many competitors.

Cost-wise, Solomon & Sons is affordable side compared to some competitors

However, this moving company doesn’t serve seven states (Alaska, Hawaii, Montana, Nebraska, North Dakota, South Dakota and Wyoming). If you live in one of them, consider alternatives like Atlas Van Lines or JK Moving Services, which operate in 50 states. Suddath Relocation Systems might give better quotes for military moves.

Competitor comparison

Methodology

To create our rankings for the top moving companies, we performed an in-depth analysis of 52 providers. Companies that offer a wide range of move types, such as local, long-distance and international, received the highest scores. We also considered the services provided, including packing, unpacking, storage and car shipping. We gave bonus points to those who handle delicate items like pianos and collectibles.

Insurance options played a significant role in our assessment. Providers offering three or more coverage choices scored the highest. We also looked at each company’s reputation by reviewing their BBB rating, complaint history and length of time in business.

The number of states each company serves and their online features, such as virtual quotes and GPS tracking, were also accounted for. Finally, our team of experts contributed their insights to help determine the final rankings.

Frequently asked questions (FAQs)